Privacy Policy
Prographix (PTY) Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our services, or interact with us in any way.
1. Information We Collect
We may collect both personal and non-personal information from you in several ways:
- Personal Information: Information that identifies you, such as your name, email address, phone number, and business details when you contact us, complete a form, or place an order.
- Non-Personal Information: Information that does not identify you directly but helps us improve our services, such as browser type, IP address, and website usage.
2. How We Use Your Information
Your information is used for the following purposes:
- To Provide Services: To fulfill your requests, process your orders, and provide the best service experience.
- To Improve Our Website: We analyze usage data to enhance website functionality and user experience.
- To Communicate: We may contact you for customer service, promotional offers, and updates about our services, provided you have consented where required by law.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business and servicing you.
- Legal Compliance: We may disclose information if required by law or to protect our rights, comply with legal obligations, or safeguard others’ rights and safety.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience, analyze trends, and improve site functionality. You may adjust your browser settings to refuse cookies, though this may impact your user experience.
5. Data Security
We implement a range of security measures to protect your information from unauthorized access or disclosure. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us at [insert contact email].
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: admin@prographix.co.za
Phone: 062 604 2053
Address: 2 Von Maltitz Street, Annlin